Privacy Policy

Tesla Transformers (India) Ltd. is committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: November 11, 2025

Introduction

This Privacy Policy describes how Tesla Transformers (India) Limited ("we," "us," or "our") collects, uses, and protects the personal information you provide when you visit our website, use our services, or interact with us. We respect your privacy and are committed to maintaining the confidentiality and security of your personal data in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, company name, job title, postal address, and any other information you choose to provide when you contact us, request a quote, or engage with our services.

Technical Information

When you visit our website, we automatically collect certain technical information such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process your orders and deliver our products and services
  • To communicate with you about our offerings, updates, and promotional materials
  • To improve our website, products, and services
  • To analyze usage patterns and optimize user experience
  • To comply with legal obligations and protect our rights
  • To detect, prevent, and address technical issues or fraudulent activities
  • To maintain business records and fulfill contractual obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Restricted access to personal information on a need-to-know basis
  • Employee training on data protection and privacy practices
  • Secure storage and backup systems

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Right to Access: You can request access to the personal information we hold about you

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.